PRIVACY POLICY

IVORY LEON | MARCEL | ALL4BEAUTI

Effective Date: 10.10.2026

This Privacy Policy explains how our online store collects, uses, discloses, and protects personal information when customers visit our website, create an account, place an order, subscribe to communications, or contact us.

This policy applies to IVORY LEON, MARCEL, and ALL4BEAUTI when shopping through our shared website.

Information We May Collect

Depending on how you interact with our website, we may collect:

Contact information: Name, email address, telephone number, and billing or shipping address.
Order information: Products purchased, order history, delivery details, and customer service communications.
Payment information: Payment transaction details and related billing information. Payments may be processed by third-party payment providers; we do not necessarily receive or store complete payment card details.
Account information: Login and profile details associated with your customer account.
Website usage information: Device and browser information, IP address, pages visited, and interactions with our website, subject to applicable settings and permissions.
Marketing preferences: Newsletter subscriptions, promotional preferences, and responses to communications.
Information you provide: Messages, reviews, feedback, personalization details, and information submitted through forms.

How We Use Information

We may use personal information to:

Process and fulfill orders and payments.
Arrange shipping, delivery, and order updates.
Provide customer service and respond to inquiries.
Manage customer accounts and order records.
Send transactional messages, including order confirmations and shipping notifications.
Send promotional emails or messages when permitted by law and consistent with your preferences.
Administer promotions, loyalty programs, and customer feedback activities.
Maintain website security, prevent fraud, and resolve disputes.
Improve our website, products, services, and shopping experience.
Comply with legal, tax, accounting, and other applicable obligations.

Cookies and Similar Technologies

Our website and its service providers may use cookies and similar technologies to support website functionality, remember preferences, understand website traffic, and, where enabled, measure marketing performance.

You may be able to manage cookies through your browser or available website privacy settings. Disabling certain cookies may affect website functionality. Where required, we will request consent before using technologies that require it.

When We Share Information

We may share information with service providers when necessary to operate our store, including:

Website hosting and ecommerce providers, such as Wix.
Payment processors and payment service providers.
Shipping carriers, fulfillment providers, and suppliers involved in completing orders.
Customer service, email, marketing, analytics, and security service providers.
Professional advisers, regulators, law enforcement, or other parties when legally required or necessary to protect rights and safety.

These parties may process information according to their own terms and privacy practices. We seek to use service providers appropriately for the services they perform.

We do not promise that information is never shared. We do not sell personal information for money unless we expressly disclose that practice as required by law. Certain advertising or analytics activities may qualify as a “sale” or “sharing” under some privacy laws, even when no money changes hands. Where applicable, we will provide required notices and choices.

Marketing Choices

You can unsubscribe from promotional emails by using the unsubscribe link in the message or by contacting us. Even if you opt out of promotional messages, we may still send necessary transactional communications about your orders or account.

Data Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, recordkeeping, resolving disputes, and meeting legal obligations.

We use reasonable measures designed to protect personal information. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to opt out of certain processing activities.

To submit a privacy request, contact us using the customer support information on our website. We may need to verify your identity before responding. We will handle requests according to applicable law.

Children's Privacy

Our store is not intended for children to use independently to make purchases. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter.

Third-Party Websites and Services

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for the privacy practices of websites we do not operate.

Changes to This Policy

We may update this Privacy Policy as our practices, services, or legal obligations change. We will post the revised policy on our website and update the effective date when appropriate.

Contact Us

For privacy questions or requests, please contact us using the customer support contact information provided on our website.