STORE POLICY

IVORY LEON | MARCEL | ALL4BEAUTI

This Store Policy applies to purchases made through our online store across IVORY LEON, MARCEL, and ALL4BEAUTI. Although each brand has its own identity and product offerings, all three are part of one shopping experience.

Product Information and Availability

We make reasonable efforts to present product descriptions, images, colors, features, and pricing as accurately as possible. Actual colors and appearance may vary slightly depending on screen settings, lighting, and product variations.

Product availability, styles, colors, and sizes may change without notice. We reserve the right to correct typographical errors, inaccurate listings, and pricing errors, subject to applicable law.

Orders and Payment

Orders are subject to acceptance and availability. Customers are responsible for providing accurate billing, shipping, contact, and order information when completing a purchase.

Payment must be authorized before an order can be processed. Available payment methods are displayed during checkout and may vary.

If an order requires clarification or cannot be fulfilled as placed, we may contact the customer to resolve the issue or determine the appropriate next steps.

Pricing and Promotions

Prices, promotional offers, discount codes, and special terms may change. Promotions may have eligibility requirements, expiration dates, or exclusions, which will be disclosed when applicable.

Discounts cannot be assumed to apply retroactively to previous purchases unless expressly stated in the promotion.

Custom, Personalized, and Made-to-Order Products

Some products may be created or customized after an order is placed. These products may require additional preparation time. Customers should review product descriptions and any customization details before completing their purchases.

Customers are responsible for ensuring that submitted personalization, spelling, artwork, logos, and other supplied information are accurate and that they have permission to use any submitted material.

Intellectual Property and Brand Identity

IVORY LEON, MARCEL, ALL4BEAUTI, and the associated original branding, logos, designs, photographs, written content, and other materials are protected by applicable intellectual property laws.

Customers may not copy, reproduce, distribute, or use our original content or branding for commercial purposes without prior written permission, except where permitted by law.

Customer Conduct

Customers agree to use our website lawfully and respectfully. Fraudulent transactions, unauthorized use of payment methods, attempts to interfere with website operations, and misuse of our content are prohibited.

Shipping, Returns, and Exchanges

Our Shipping, Returns & Exchanges Policy governs shipping information, delivery concerns, final-sale terms, eligible exchanges, store credit, and issues involving damaged, defective, or incorrect orders.

Please review that policy before placing an order.

Policy Updates

We may update this Store Policy when our business practices or applicable requirements change. Updates will be posted on our website with a revised effective date when appropriate. Changes do not eliminate rights that customers have under applicable law.

Contact Us

For questions about this policy or an order, please use the customer support contact information provided on our website.